My account has been risk controlled for eight days. And my application hasn't been reviewed. I ask for cancelling my application but they refused

DIEYANQINGQING

Trader

2021-05-08 04:02国旗Hong Kong China
Withdrawal on April 29th. At first I saw that the withdrawal was successful. I thought it was going through the procedure. After a few hours, my application was cancelled. I withdrew again on the 30th, and it has been in an unreviewed state until now. Online customer service, WeChat customer service has looked for many times, and asked me to submit all the purchase orders and the record of payment to others from 10 pm on the 29th to 12 noon on the 30th. All 12 cases were submitted 3 times as required. I keep saying that my account is marked, risk control, and the risk control is lifted before the coin can be withdrawn. I asked to cancel the withdrawal and let the coins return to my account, but that didn't work, saying that I would wait for the risk control to be lifted. And I am not alone in this situation. On the official Weibo, some people commented on things that cannot be withdrawn. After I mentioned it to the customer service, those Weibo comments were deleted. I asked the customer service to add their WeChat group and QQ group, but no one took care of it. Previously, there was a contract exchange group on the APP for discussion. Recently, many people said that they couldn't mention coins in it. Today, the contract exchange group can't enter. Looking for customer service will only make you wait patiently. I can’t withdraw my currency, and I cannot sell it on their platform if I want to withdraw it. Maybe the currency has really disappeared, and only a string of numbers is left in the account. Waiting to see the result, if the matter is resolved, I will naturally come back to refute the rumors, if the Weibo comments are not resolved, the screenshot of the chat room is waiting for me to send out
4月29号提币,开始我看见提币成功了,以为在走程序了,过几小时看,给我撤销了。30号我又提币,一直到现在处于未审核状态。在线客服,微信客服找了很多次了,要我提交了29号晚上10点到30号中午12点所有买入订单还有打款给别人的记录,12笔全按照要求提交了3次资料。一直说我账户被标记,风控,等风控解除才能提币,我要求撤销提币,让币回我账户,也不行,说要等风控解除。而且不止我一个人出现这种情况。官方微博下面有一些人评论提币提不了的事,我向客服提了这事之后,那些微博评论就被删除了。我找客服加他们微信群,QQ群,直接没人搭理。之前APP上还有个合约交流群可以讨论,由于最近不少人在里面说自己提不了币,今天那个合约交流群点不进去了。找客服,只会让耐心等待。提币提不了,要求撤销回来在他们平台卖掉也不行,可能币真的已经消失了,留在账户上的只是一串数字。等着看结果了,如果事情解决了我自然回来辟谣,如果没有解决那些微博评论,聊天室截图等着我发出去
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