Close customer's account compulsorily

Because it’s not good to complain about it in the Yihuo community, the good guys gave me a title directly, and I couldn’t withdraw the currency or trade, and I couldn’t get the money inside. It has been half a year, and I have asked the customer service to unblock it many times, but never stopped every time. An unscrupulous exchange is really a black heart and treats customers as something.